- Kasha, Caroline and Barbara were great either on the phone or in person. Room clean. Got a late pizza-restaurant and reception were super. Andrew, United Kingdom
- I would definitely stay here again and would not hesitate to recommend it. Staff excellent; very helpful. The beds were very comfortable and the room was clean and "airy". Barbara, USA
- The room was spacious with good quality furnishings. Hotel well located. Staff very helpful. Helen, United Kingdom
- Rooms very modern with a HUGE bed that's beyond comfy! Location is brilliant. Receptionist very friendly and approachable about any concerns. Emily Hobson, Sheffield
- Everyone was so friendly - especially Laura-Ann and Lottie on front desk. I felt that the staff all enjoyed working here which you can sense in the great way they looked after me. Would definitely come again. Derry W, Leicester
- Stayed here several times, in a superior room and they are fantastic, staff really look after you. Stuart P
- What a great find! If you are visiting Newcastle I would say you will be hard pressed to find a better place to stay. Andrew N, Coldstream
- Great stay, staff very pleasant, friendly and helpful. Room clean, tidy and we'll equipped. Will stay again when in the area. Bruce Hunter
- Very stylish hotel, funky bars on the front and Scalini's restaurant also very nice. Rooms are well equipped with large comfy beds. Julie Bowland
- Just a fantastic hotel. The customer service is above and beyond; a home from home. Carrin Joy
- Stayed two nights here while working away and I would recommend it . Very clean very nice. Craig Palmer, Leicester
- Great place to stay, very friendly and helpful staff and very reasonably priced. Susan Coey, Northern Ireland
- The staff here are so friendly and helpful. We look forward to our next stay. Wayne Botting, New Zealand
- Staff are so friendly from the minute you arrive until you leave. They are all so helpful and polite. Can't wait to return. Karen Louise
- Superior room was unbelievably comfortable, lounge area spacious. Lovely full English breakfast. Excellent in every aspect and very friendly staff. Andrew Haughey
- Fantastic hotel. Can't fault it. Will definitely be returning. Lizzie Clark Moore, Durham
- Top class hotel, staff all very friendly and couldn't look after you any better, room was very clean, and would recommend to anyone, absolutely first class!!! David Taylor, Sheffield
- Brilliant value for money and excellent service. We were also able to take the dog with us too. Sandra Sneath
- Very friendly staff who made our stay very enjoyable. Always polite and went the extra mile to make sure we had everything we needed. Mr Carr, Somerset
- I had a really great stay with you and look forward to returning next year. My room was cleaned immaculately every day. Mrs Guttridge, Horsham
- Thank you to all staff for a memorable stay. Bundy the dog says "woof" in agreement. Mrs Wardman, Castle Douglas
- Staff are beyond helpful - nothing too much trouble. Everything from a simple hello to have a nice day. Megan Cumming, East Sussex
- Really enjoyed my stay at Grey Street Hotel, fantastic location, great staff and our room was something completely different. Sarah, Manchester
- This is a lovely hotel with adjoining bar and restaurant. Staff are friendly and always smiling. Jade Davies, Birmingham